Don't want to wait? Try Our New AI Assistant!

For fast support, try talking to our new AI Assistant. DWAIN. Click the icon on the bottom right to get
started!

Submit a Contact Request to
Technical Support

Complete the form below and a DW® technical support representative will be in touch or check the status of your existing support ticket.
Please Note: Technical assistance is limited to all 3rd-party device integrations. Advanced integration features are also not supported by our technical support department. For advanced integration device assistance, please contact your local DW Sales Representative or Sales Engineer - https://digital-watchdog.com/contacts/
IMPORTANT! For all license deactivation requests, please use the following form https://skylarksecurity.digital-watchdog.com/page/license-deactivation/ or send your request to licenses@digital-watchdog.com

Your Contact Information

Your Email*
I am a(n)*
First Name*
Last Name*
Company Name*
Phone*
Country*
Address*
City*
State*
Zip / Postal Code*

Product Information

Product Name/ Model Number*
Serial Number
OR
Serial Number Picture
Product Category*
Detailed Problem Description*
Attach Photo [to show the physical issue: cable, LED, case, damage]
Upload image
Attach Video [to show symptom: screen, noise, LED blinking etc.]
Upload video